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SPECIAL EDITION: EMPLOYEE ENGAGEMENT

GETTING EMPLOYEE
​ENGAGEMENT RIGHT

14 November 2024

In a world of work that is drastically changing, what are the to-go strategies that ensure great employee engagement and what are the roadblocks that are holding companies back? As the corporate landscape evolves, the importance of employee experience continues to grow, making it a critical component of any successful business.

SPEAKERS:

Greta Jackson | TEGRIA
​Theano Mamai | FOUR SEASONS ASTIR PALACE HOTEL ATHENS
​Priscila Damiani | BIOGEN
​Kathy Sorenson | PREMIER INN HOTELS MIDDLE EAST
​Ítalo Marques Mouzinho | WALLAPOP

Greta Jackson
​Employee Engagement
​and Culture Enrichment Director
​TEGRIA


KEY POINTS

  • Climate is the mood of the organization that changes very quickly.
  • Culture is more rooted into the organization.
  • Goal setting: clear action that has to be very specific.
  • Activities are not always effective due to the low participation. Maybe because of the poor marketing promotion activity.
  • Partnerships can really provide wonderful feedback and data points. It’s key also within the communication with top leadership.

Theano Mamai
​Assistant Director of People & Culture
​FOUR SEASONS ASTIR
​PALACE HOTEL ATHENS


KEY POINTS

  • What we found important is what we call “the academy” to be done after the generic induction.
  • We celebrate our people at the end of every season.
  • According to the season possible issues, we provide our people with as much as tools possible to be comfortable in their job.
  • Offboarding: we provide employees with a set of documents right at the end of their term.
  • Technology is key to reduce mistakes and to remain consistent.

Priscila Damiani
​Brazil HR Head
​BIOGEN


KEY POINTS

  • Intention to stay + referral to company + extra effort = how to measure employee engagement.
  • Trust: employees need to feel safe for an open conversation.
  • Employees stay in the company if they see a clear career path in front of them.
  • This is a continuous work for everybody, not only for leadership but also for companies.
  • The challenge is: different generations working together.
  • Every generation has a specific strength. But do not forget to treat people as unique individuals.

Kathy Sorenson
​Director of People and Culture
​PREMIER INN HOTELS MIDDLE EAST


KEY POINTS

  • Sometimes people think that people engagement is only about parties, but it is actually about people satisfaction.
  • Being very transparent and sharing the company direction is key.
  • Simplify feedback forms in few questions.
  • Tie people engagement to managers’ KPIs to deep dive into the matter and understand what are the actions to take and create strategies.
  • 1. Satisfaction is the entry level to Engagement
    ​2. Let people know you listened, then share what happening (or not)
    ​3. Show them the actions taken
    ​4. Engagement is the foundation for everything.

Ítalo Marques Mouzinho
​HRBP
​WALLAPOP


KEY POINTS

  • Since the pandemic, we have realized the notion of community is driven by motivation.
  • Building career paths and working on purpose is key.
  • Building smaller groups to break silos and build smaller communities for the common benefit.
  • How to reinforce a larger sense of belonging?

THANK YOU!


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