INTERNATIONAL HRD SQUARE 2022
OUR KEY PATHS FOR 2022
Top Speaker of the day: Chiara Devoto | ENEL
Panellists:
Virginia Navarro | ENEL
Rocío Chávez | AXA
Hanan Ibrahim | HASSAN ALLAM HOLDING
Gabriela Webbstock | NTT LTD.
Mark Bass | NOKIA
Pamela Anderson | PRUDENTIAL FINANCIAL
Christian Haahr Sigsgaard | VALTECH
Chiara Devoto
ENEL
KEY POINTS
We have started from listening: listening without distraction and creating systems and processes to make listening a fundamental matter --> people survey every 2 months
We have changed our performance processes turning the focus to how can we help you to give you best
Crucial role of coaching that allows people to develop their talents
Upskilling, development, coaching are part of the same area with no silos
Virginia Navarro
ENEL
KEY POINTS
We want to design experiences that help better developing human skills which are essential to the changing environment
Transform people vs adaptation
Decarbonization of our people's mindset
We are focused on initiatives to help sharing among different areas
Rocío Chávez
AXA
KEY POINTS
Our purpose is human progress
4 pillars: customer, integrity, courage, on AXA
We have both virtual tools for on-boarding and in person processing
Program for new managers: we need to enhance the shift of mindset from individual thinking to leading thinking
We have many different communities that have challenges. They have to work on solutions to them
Hanan Ibrahim
HASSAN ALLAM HOLDING
KEY POINTS
In the Egyptian culture, taking people away from the classroom training was such a challenge that even COVID couldn't help with. People thought that we are optimizing the cost of L&D by giving virtual classes
Learning has different styles
Making people understand that we don’t need the best channel but making them understand that learning can be done also outside classrooms
We found out that we have different expertise within the organization that actually had more impact and influence in terms of sharing their knowledge and helping with the developing of the people
Gabriela Webbstock
NTT LTD.
KEY POINTS
We have restructured how we work to be agile
We are now working with common priorities in partnership with business stakeholders
When an organization is in a constant state of change, it's really important to create that sense of purpose, and to understand where you fit in and what your role is to play
One of the biggest challenges for us is: How do we get adoption rate to increase?
Mark Bass
NOKIA
KEY POINTS
Learn better together
3 tracks: Blended learning, Content co-creation, Applying AI and ML
Building a strong culture in a hybrid workplace is tough, but L&D can help.
Everyone is unique. We will use AI/ML solutions to provide everyone with easy access to hyper-personalized learning recommendations that help them succeed now and help them to level-up their skills to get their next job at Nokia.
Social connection leads to a better learning experience, which results in greater business impact.
Being appreciated for your skills and expertise is about more than money.
Pamela Anderson
PRUDENTIAL FINANCIAL
KEY POINTS
3 areas where we break down the vertical silo in L&D: 1. Common purpose; 2. Centralization of L&D under HR and creation of our centralized learning organization; 3. Integration of L&D into HR Squads
L&D creates common Enterprise skills, so that all employees can develop their skills and knowledge needed to advance in their careers
The learning teams removed the divisions and focused on: Connecting weekly, having regular touch points, collaborating on our progress and sharing impediments, sharing best practices.
We found success in learning solutions in the flow of work
Christian Haahr Sigsgaard
VALTECH
KEY POINTS
Everyone learns daily. Unless we would be probably dead by now. We learn and adapt throughout all our life
We don't always really need to put L&D at the center of everything when it comes to learning
We need to look at organizations as organisms, and strengthen their learning retention strategy
Look at people who wouldn't naturally connect and help them to do it